Zambia National Commercial Bank – (xapit card)
Submitted on: 11 Apr 09
Website Address: http://www.zanaco.co.zm
Category: Finance
Website Rating:
(5 votes, average: 3.20 out of 5)
Loading ...Author's Description:
are you always on the move and want to enjoy the freedom of doing your banking from any location? Imagine what it would be like to check your account balance, transfer funds, pay utility bills, top up you air time, withdraw cash from any visa electrom ATM worldwide and much more, without having to go to the bank? Then Xapit is for you to manage your bank account.
Benefits …
balance inquiry
draw cash
transfer money
topup airtime
pay utility bills
Site: www.zanaco.co.zm
The purchase of MTN talktime on xapit needs to be addressed by both ZANACO and MTN quickly to stop the nightmares being experienced.
The Xapit system seems to run out of MTN topup vouchers so often.I call the Call Centre, 5000, and they refer you to an Agent who they say is engaged by MTN. On the other hand, MTN Customer Care, 511, says its the responsibilty of ZANACO to order topup vouchers.
Please, all of you people are in serious business of making money and most of all to provide a reliable service to your customers.I cant buy talktime for two days or more because nobody seems to know when the vouchers run out.Its not fair.ZANACO and MTN, address matter urgently. Let the system notify you when vouchers run out and not for the Customer to phone the Centres.
I AM WITH CHIPATA BRANCH. ACC. 0600010000183647.I HAVE NOT RECEIVED MY XAPIT CARD SINCE OCTOBER LAST YEAR ALTHOUGH I HAVE BEEN PUSHING FOR IT.I AM REALLY DISSAPOINTED.HOW DO U EXPLAIN THIS SITUATION.I HAVE REALLY LOST MONEY BY WITHDRAWING OVER THE COUNTER.KINDLY BE OF ASSISTANCE’ CELL: 0978166861.I AM IN LUSAKA RIGHT NOW.
VICTR SHALUBOBYA (May 28th, 2009 at 2:19 pm)
I AM WITH CHIPATA BRANCH. ACC. 0600010000183647.I HAVE NOT RECEIVED MY XAPIT CARD SINCE OCTOBER LAST YEAR ALTHOUGH I HAVE BEEN PUSHING FOR IT.I AM REALLY DISSAPOINTED.HOW DO U EXPLAIN THIS SITUATION.I HAVE REALLY LOST MONEY BY WITHDRAWING OVER THE COUNTER.KINDLY BE OF ASSISTANCE’ CELL: 0978166861.I AM IN LUSAKA RIGHT NOW.
how do you change the password for xapit
the simplest way is to go to http://www.zanaco.mobi and login then you will be able to change your password.
On two occassion i have lost out on the CellZ top up as the transfer had not been done. Several times i have tried to top up my cellZ but i have always been told the voucher is not available. I have lost quiet alot of money through such failures. And would you kindly tell me what the charge is for every transaction made with XAPIT.
it happened to me also.I never received talktime
RE: PIN NUMBERS.
KINDLY, ASSIST ME IN SPEEDING UP THE REPLACEMENT OF PIN NUMBERS BOTH FOR THE, MOBILE AND ATM ON XAPIT.
I APPLIED FOR REPLACEMENTS A FORTNIGHT AGO BECAUSE EACH TIME I ENTER THE NUMBERS I GET INVALID PIN NUMBER MESSAGE.
EACH TIME I CALL 5000 THERE IS NO ANSWER.
I HAVE FILLED THE FORM BUT STILL THE WAIT IS CAUSING UNNESSARY MENTAL STRESS.
DETAILS:
NAME: ELIAS PHIRI
XAPIT A/C NO. 0830170189415
CARD NO. 4058 2510 0005 4835
MOBILE No. 0977 58 9364
NRC NO. 149679/51/1
TOWN; KABWE
YOUR INTERVENTION IN THIS MATTER SHALL BE HIGHLY APPRECIATED.
BEST REGARDS
ELIAS PHIRI
this is what real banking is all about well done zanaco… keep on moving foreward digging deaper and reaching further.
ZANACO have Charged me alot of money over a case which is not my baby.The issue of printing cards in South Africa is not the case for customers. From last year in Dec 09 up to date the Bank has been charging 50 to 80 pin for withdraw inside.My issue is Vital l need my money.The delay in me Not having a card is not my fault!!!
I applied for a card in December 2009 up to date Nothing.
I applied for a card in December 2008 up to date Nothing.
can someone remind me how to use zain for mobile banking.
*something#
I think it’s more convenient than using WAP.
SPECIAL REQUEST TO ZANACO:I USE MTN FOR MY XAPIT ACCOUNT BUT MTN IS DIFFICULT TO USE WITH XAPIT.PLEASE SEE WHAT YOU CAN DO TO MAKE IT EASY.
AS YOUTHS WE HAVE ALWAYS WANTED TO GO E-BANKING AND THAT IS WHAT YOU ZANACO HAVE DONE SO AM SAYING.”GO ZANACO GO” YOU ARE MOVING IN THE POSITIVE DIRECTION.
*444#
Kindly advise me on how i can download a xapit feature to my phone.
i was forced to have a card replacement after forgeting my pin number.im stil waiting as they sai patiance is a vaitue.but i must sai you people must have the cards prited from zambia not south africa,because its afecting us your clients.
i want to know how i can download a xapit feacher
and what could happen if the money sent to me exeeeds 10million
and how do i give people my a/c nomber do i give my name or not? or
i just give them tell them this {xapit followed by the a/c number
Am kindly asking for you people to deactivate my mtn number(0967005745) for it got lost and i cant get a new xapit for my phone coz that one on mtn is stile active,i have requested for pin modificatin and up to now i havent received the pin coz of the mtn number that got lost.
Name;Muntanga Anthony
Account Nomber;0830170435469
mtn number 0967005745{must be deactivated)
current number;0976788618(needs to be activated)
PLEASE THIS IS IMPONTANT TO ME
I cannot believe that people can publish all their account details on the internet. Be very careful people – you ll be defrauded!!!
Kindly advise on how i can best transfer money to Stanbic Bank main branch via xapit on my mobile phone.I have a ZANACO ACCOUNT and have failed completely to transfer any amount because of the branch codes given to me by zanaco are not valid or the transaction always fails.. I have made numerous attempts to bring this to the attention of customer care marketing at head office but to my frustration they too gave me codes that dont work.This is becoming a nightmare for me and i wonder why zanaco is failing to come up with a product that is user friendly.
Hi,
Why is that no one is answering your call centre number 5000. Which other numbers can one call for help? I hope that you will be able to respond promptly.
Regards
Enock
Am kindly asking for my card statement,am registered with paypal and i want 2 buy something on internet not untill i get my statement,kindly assist,my account number is 0680010000097410,card number is 4058 2510 0070 6012,solwezi branch.
I am losing money from my account and need to know the problem. Money is being removed from my account and put back later. Last remover even showed that i withdrew money from my account but was not the case. Money shows on my phone but visiting ATM less money left in the account. Kindly Assist.
am a xapit account holder i want to contribute something concerning “customer service convinience “. I have noticed one thing which i feel if considered will help improve and increase the deposits for the Bank. I understand that the Bank’s customer base has enomously increased , hense the need for the Bank to setup More ATM points and More Depositing Points . I strongly think if my suggestion is considered , we will not see a lot of queues in bank and the response time will be fast for a customer, which shall result in customer satisfaction. Let the method of making a deposit be like opening an instant xapit account. concerned customer
Does the xapit application for phones realy works? Because i have downloaded it on my phone but fails to access it feactures it keeps on saying that wrong mobile pin suprisenly i use the correct pin, so i just to know if it realy works.
Why is that you are not updating the transfers with the new banks.E.G i had problems sending money to Access bank because you not updated the branch code.
I lost my Xapit Account password and I went to the Zanaco Brancho along cairo for them to give me the password. I gave them my Xapit card and filled in the form. they told me to come after two week and then i went there after two weeks, they gave me my New Zanaco Xapit card and then i went hoping and thinking that i will receive the password on my phone but it didn’t. Then i called Zanaco customer care(5000) and they told me that i need to go back to the same branch but i don’t have time to go back am always busy and its now a month since then. please help me.
I have a xapit account at your bank,with the limitations that are there with regards as to how much one can deposit(K10m),is it possible to receive over us$3m in my xapit account from outside zambia?please help